Wednesday, May 8, 2013

What’s with Hospitals Today? Where's the caring?


Hospitals today are not only pushing patients out the door as soon as they can; they’re also cramming in the patients they do keep. 
 
My octogenarian father checked himself into Albert Einstein Hospital in the Bronx on Sunday.  He was coughing up blood.  It wasn’t panic time because he gets lung infections every now and then.  However, this time the coughed-up blood was more copious than usual, so my father and mother trekked to Einstein’s emergency room. 

The examining doctor pronounced there was nothing to worry about.  The treatment would amount to four or so days of antibiotics.  The doctor ordered a precautionary X-ray, and decided that my dad should at least stay overnight for bed rest and observation.  My father agreed.  Everybody agreed. 

In short order, my father found himself in the typical open-in-the-back hospital gown, fastened to an IV drip bag, and tucked into a bed in the emergency room holding area.  The doctor explained that dad would be rolled up to a room as soon as one became available.  The emergency room is not a good place to hang out, the doctor pointed out; too many sick people. 

By early evening, there still was no room for dad.  My mother, also an octogenarian, was tired, and took a taxi home.  I wouldn’t be on the scene until the following day.  After it became apparent no room would be available, my father, his IV bag, and the bed he was in were rolled onto an elevator and up to the ninth floor where he would spend the night. 

Now here’s the stupid part.  There was no room for him.  So my father found himself in the rolling hospital bed along the wall of a busy hospital hallway.  When night came, as worn-out as he was, my father found it impossible to sleep.  Staff regularly moved up and down the corridor with clipboards and/or wheeling medication-laden carts; the overhead lights were in his eyes; and the personnel at the nurses’ station gabbed aloud incessantly.  This is where he was supposed to be observed and rest?  The next day, I drove my exhausted father home. 

On just about every visit I’ve made to a hospital, as a patient or visitor, I’ve seen patients in beds in corridors.  Sad, yes, but until this past weekend it wasn’t personal.  Hospitals are being closed left and right, supposedly for efficiency and economy, and we’re left with patients sleeping in passageways?  Economical, maybe, but where’s the efficiency in that?  But, maybe more importantly, where’s the caring and compassion?  What I see is indifference and, for the patient, humiliation.